We'd love to hear from you

Most orders are dispatched within 24 hours, and every order within 48 hours on business days, and we email you a tracking link as soon as it ships. You can also track your order here.

Email us as soon as you can with your order number. If your order hasn't shipped yet, we'll do our best to change or cancel it.

You can return unworn pieces within 30 days of delivery, in the same condition and original packaging they arrived in. Email us first with your order number and we'll send you a prepaid return label; its cost comes off your refund. Once your return reaches us, approved refunds go back to your original payment method within 5 to 10 business days. If a piece arrives damaged, faulty or not what you ordered, we swap it for the right piece and pay the shipping both ways. Gifts can be returned by the person who received them, for store credit. Pieces bought at our pop-up markets are final sale unless faulty.

Of course. Build it on our Gifts page: choose the pieces and write your message, and we'll pack it in our signature box. The receipt stays with you, never in the box. Tell us about any special timing and we'll do what we can.

Every piece comes with a 3-month warranty against manufacturing defects, counted from delivery. If something isn't right, send us a photo and your order number and we'll help.