Orders

Track your order

Follow your order from our hands to your door.

How tracking works

  1. Watch for our shipping email

    Most orders are dispatched within 24 hours, and every order within 48 hours on business days. As soon as yours ships, we email a tracking link to the address you used at checkout.

  2. Sign in with that email

    No password needed. Enter your email and we’ll send you a one-time code.

  3. See every order in one place

    Your account shows each order, its status, and its tracking details.

Sent a gift? Shipping updates go to your email, not your recipient’s, so the surprise stays a surprise.

Order help

Frequently asked questions

When will I get my tracking number?

Most orders are dispatched within 24 hours, and every order within 48 hours on business days, and we email your tracking link as soon as it ships. You can also sign in any time to check its status.

Do I need an account to track my order?

No password or sign-up needed. Sign in with the email you ordered with and we’ll send you a one-time code.

I sent a gift. Who gets the shipping updates?

You do. Updates go to the email used at checkout, so your recipient won’t see anything until it arrives.

Something’s wrong with my order. What should I do?

Contact us with your order number and we’ll help.

My order arrived. Where can I tell you how it went?

Once you’ve worn it a little, we’d love to hear how it’s going. Leave a review when you’re ready. A few words is plenty.